Vendor packets usually fail because one half is missing.

A basic vendor packet often means W-9 plus COI. The W-9 supports tax setup. The COI supports proof of coverage. The fastest review is to check both together and identify what is missing before sending it back.

Quick answer

If someone asked for a vendor packet, gather the W-9, the COI / ACORD 25, and the request details showing certificate holder, insured requirements, and any endorsement language.

What to gather

• Completed W-9.
• COI / ACORD 25 certificate.
• Certificate holder name and address.
• Additional insured, waiver of subrogation, workers comp, umbrella, or auto requirements if requested.
• Requester or client contact email.

Common blockers

• Unsigned W-9.
• Expired COI.
• Wrong certificate holder.
• Named insured does not match the vendor legal name.
• Required endorsement language is assumed but not visible.

Best next step

Scan the W-9 and COI together so Lentara can show which packet pieces are ready and which are still missing.